Physicians – you now have a convenient way to monitor your online reputation. Binary Fountain’s Provider Social Index (PSI®) delivers timely, at-a-glance insights and a roll-up score of patients’ perception of physician care, captured from over 100 online sources. Download PSI® and know where you stand on criteria patients consider when selecting a doctor.
● View your PSI® score, ranging between 100 to 999, and receive reports on monthly updates.
● Get timely alerts of new patient feedback that can be viewed in the app - along with where it was posted.
● Track trends and get details on where patients believe you’re performing well and areas that need improvement.
● Gain visibility into the number of monthly patient mentions over the trailing 6 months.
● Patient feedback sources analyzed include social media, patient rating and review sites, blogs, and more – with recency of reviews also factoring into scoring.
PSI® ensures you get an accurate assessment of your online reputation by using patient experience criteria from published industry research that also aligns with CAHPS® questions relating to physician care and communications. Scoring is based on a scientific, un-biased approach. Download PSI® today!